Who we are
At Afaq for Cooling (“we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.afaqtabreed.com or contact us for services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, phone number, email address, and location details when you contact us or book a service.
- Device Information: IP address, browser type, and usage data when you visit our website.
- Service Details: Type of service requested, location of service, and related communication.
2. How We Use Your Information
We use your data to:
- Respond to inquiries and provide requested services
- Schedule and manage appointments
- Improve our website and customer experience
- Send service updates or follow-ups
- Comply with legal obligations
3. How We Protect Your Information
We use industry-standard measures to protect your personal information from unauthorized access, misuse, or disclosure. Your data is stored securely and only accessed by authorized personnel.
4. Sharing Your Information
We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share limited information with technicians or service agents only to fulfill your service request.
5. Third-Party Services
Our website may contain links to third-party websites (e.g., WhatsApp: +966552937843, Google Maps). We are not responsible for their privacy practices. Please review their policies separately.
6. Your Rights
You have the right to:
- Request access to your personal information
- Correct or update your data
- Ask us to delete your data (subject to legal or operational obligations)
To request any of the above, contact us at:
📧 Email: support@afaqtabreed.com (if used)
📞 Phone/WhatsApp: +966552937843
7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Afaq for Cooling
📍 JFRA7849-7849, Al-Waleed Bin Hisham Bin Muawiyah Street
Hayy Al-Rayyan, Jeddah – 23643
📞 WhatsApp/Call: +966552937843
🌐 www.afaqtabreed.com
